Onboarding Approach 1 v. 2

Please watch this video series before you start using your collar. It's got lots of helpful and crucial information. After watching the video series, take a look at the Quick-Start Guide you received with your collar.

Please note: You will need to follow the training program outlined in the Quick-Start and Training Guides with your dog(s) before you can use SkyShepherd for containment. Your dog will not be contained by the collar until after you've completed SkyShepherd training with it.

In this series:

• Unboxing SkyShepherd
• Getting the app
• Using the app
  • Signing in
  • Establishing an initial connection to your collar
  • Filling out your pet's profile info
  • Creating your first boundary
  • Activating a boundary
  • Boundary icons explained
  • Pet Panel controls
  • Important app features and functions like
    • How to turn on Training Mode
    • How to connect your charging cradle/gateway to a WiFi network
  • Deactivating a boundary
  • Deleting or editing a boundary
  • Other important notes

For support or questions, contact SkyShepherd Customer Support using the help link here, in the lower right-hand corner of your web browser on this page, or write to support@skyshepherd.com, or call 612-808-9925 or toll-free at 1-844-SKY-SHEP.